Dear SUP Gear Australia Customers,
These are uncertain and scary times, and while we don’t know what the future holds, as your local community SUP shop, we want to be there to support you as much as we can.
We support the message to ‘Stay Home‘ and therefore don’t expect you to visit us in store if you don’t want to. We have updated our website so that ALL available stock (including ALL SUPs) are available to purchase online.
We recognise that choosing a stand-up paddleboard is a process that is worth investing time into, so if you’re currently in the ‘research phase’ and not ready to buy just yet, why not give us a call or email (with your number), and we will call you back on FaceTime to talk you through our range of boards, paddles and accessories, and discuss the right options for you (with no pressure to buy!)
If you would like to visit the store in person – we are still open. We are limiting store access to one household/ person at a time and we invite you to call in advance to let us know what time and day you wish to attend so that we can hold that time slot for you and host you for a private appointment.
If you decide to proceed with a SUP purchase, we will deliver your board by courier (if in Australia) or one of our store team will personally drive it to your home address if you’re in the Sydney Metro area. We will let you know when the board is at your doorstep so you can immediately bring it in, without contact or interaction. We always make sure that products are thoroughly cleaned before they are packed for shipping and we will be taking extra care over this.
If you feel the same, get in touch and we’ll kit you out with everything you will need during this challenging time.
We hope to hear from you soon!
Kieran, Catherine, Ella, Kevin & the rest of the team at SGA